Terms & Conditions

FLORALSILK TRADING TERMS AND CONDITIONS

 

Any quotations made by us (hereinafter for the purpose of these conditions called the seller) and any order accepted by us is subject to the following conditions.

If these conditions differ in any respect from Conditions in Buyer’s Order or Confirmation then the following conditions shall prevail.

 

1.  The Seller is not responsible for any expense or loss of profit arising from non-delivery of goods due to late shipment of merchandise or non-delivery of any merchandise due to wars, strikes, lockouts, act of God, or loss in carriage.


2.  Notwithstanding the rate or time of delivery provided for in relation to the transaction no guarantee or warranty as to the rate of delivery is given or implied.


3.  All prices are subject to revision without further notice.


4.  Deliveries from stock are subject to being unsold on receipt of order.


5.  No cancellation of goods already in transit can be accepted. If the Buyer should refuse these goods on arrival, he will be fully responsible for the cost of two way carriage and any loss of profit incurred in the re-sale of the merchandise.

6.

a)  Should any of the goods supplied by the Seller prove to be defective, the Buyer must notify the Seller of this within 7 days of receipt of the goods.  The goods must be held at the Buyer’s warehouse or stockrooms for survey, or until such time as the Buyer and the Seller mutually agree on either the return of the goods or suitable credit.

 

b) Goods adjudged faulty by the Buyer at any time after delivery must be held at the Buyer’s warehouse.  Our Head Office must be notified and they will arrange for our representative or other member of our Company to survey the merchandise at the Buyer’s warehouse.  The Company will decide if they have incurred any liability.

 

c) Under any contract between the Seller and Buyer for the delivery of goods by instalment each instalment as delivered shall constitute an individual contract and all conditions of sale as regards claims, payments, etc., shall apply to every consignment.

7. RETENTION OF TITLE:

The goods shall as from the time of delivery be at the risk of the Buyer.  Title to the goods shall nevertheless not pass to the Buyer until the Buyer shall have made payment in full of (a) the price of the goods and (b) the price of all other goods supplied by the Seller for which payment in full has not previously been made, and until the title has so passed the Buyer will hold the goods as bailee of the Seller and will not dispose of them.

 8. We must insist that conditions of carriage as laid down by the carriers in their limitations of liability act as follows:

a)  We must be advised of damage, deviation, mis-delivery or pilferage within 3 days of receipt of  goods, confirmation in writing within 7 days of date of invoice, incorrect deliveries must be signed for accordingly, details of shortage or damage being given.  A clean signature of the word “unexamined” disbar from any claim against the carrier.

b) *Non-delivery of the whole consignment or any package forming part of the consignment must be advised within 21 days of date of invoice.

9. We regret that unless the goods are signed for as recommended, and loss, shortage, or non delivery, are advised to us within the stated period, we cannot accept responsibility for loss or damage whatsoever.

10. We would advise that it is important for you to instruct your warehouse keeper to sign for these goods correctly.  In the case of shortage, only the correct number of cartons should be signed for, in the case of damage, i.e torn, wet, wet stained and squashed cartons or pilferage, the goods should be signed for as being damaged (contents unexamined).  The signature of “unexamined” is not sufficient notification for the carrier to accept claims.

11. Minimum orders.  See our current price list.

12. A carriage surcharge of 5% applies to all orders for Northern Ireland and Channel Islands.

13. Interest will be charged on overdue accounts at the rate of 1.5% per month.

14. Goods may only be returned with our written consent quoting our returns authorisation number.  Any goods accepted for return will be subject to a 20% handling charge.

15. The validity construction and performance of this contract shall be governed by English Law.